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Frequently Asked Questions

Did you use the correct login-information? Please don’t hesitate to contact us to reset your password if you are unsure.
To continue with the next Activity you must complete the previous Activity with at least 80% success.
Probably there are no units assigned. Please contact your consultant in your local Cambridge Institute.
The Cambridge Learning System can be used on all devices. For the best learning experience, use devices which support using microphone in browser.
To use the microphone in our activities, your browser must support HTML5 and allow microphone access and playback. If it's a browser which doesn't support HTML5 and doesn't allow the microphone options, you can still use our system but without microphone.
Chrome users: It could be possible that you disabled the access to the microphone by accident. You can change the microphone access settings for certain webpages in the Chrome settings. Open Chrome -> Settings -> Advanced settings -> under Privacy, choose Content settings. Under the same section, choose „Manage exceptions“. If the Cambridge Learning System is already listed and the behaviour is not allowed, remove it from the list (click X). After that, click „Done“ and start our application again. At the next activity where the microphone is needed, a pop-up window will appear where you have to enable the microphone. Click on „Allow“ and start using the microphone!
For the best learning experience, we recommend using Google Chrome. You can download Google Chrome here.

Opening hours: Monday to Friday 08:30 - 21:00, Saturday 09:00 - 13:00

Email: office@cambridge.at

Telephone: +43 1 59 56 111

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